Privacy Policy

The Coddiwomple Club

This Privacy Policy explains how The Coddiwomple Club collects, uses, and protects your personal data when you use our website, book events, purchase products, or get in touch with us.

We are committed to handling your information fairly, transparently, and in line with UK data protection laws.

Who We Are

The Coddiwomple Club provides family-focused outdoor walks, events, courses, and related products.

If you have any questions about this policy or how your data is used, you can contact us via the details on our website.

What Data We Collect

Information You Provide to Us

We may collect personal information when you:

• book onto an event or course

• purchase products from our shop

• contact us via a form or email

• sign up to receive marketing emails

This may include:

• name

• email address

• billing and delivery address

• booking or order details

• any information you choose to include in a message to us

Information Collected Automatically

When you visit our website, we collect certain information automatically through analytics tools such as Jetpack and Google Analytics. This may include:

• pages visited and time spent on the site

• device type, browser, and operating system

• general location data (such as country or region)

This information is used in an aggregated way to help us understand how the site is used and to improve our services. It does not identify you personally.

How We Use Your Information

We use your personal data to:

• process bookings and orders

• communicate with you about events, purchases, or enquiries

• manage payments and deliveries

• improve our website and services

• send marketing communications, where you have chosen to receive them

We only use your data for the purposes it was collected for.

Marketing Communications

We will only send you marketing emails if you have explicitly chosen to receive them.

You may sign up to our mailing list via a form on our website or by opting in during checkout. You can unsubscribe at any time using the link in our emails or by contacting us directly.

We do not add people to marketing lists without their consent.

Cookies and Analytics

Our website uses cookies to ensure it functions properly and to help us understand how it is used.

Some cookies are necessary for the site to work. Others, such as analytics cookies, help us improve the site. Where required, we will ask for your consent before setting non-essential cookies.

More information can be found in our Cookie Policy.

Sharing Your Data

We only share your data with trusted third parties where necessary, such as:

• payment processors

• website and hosting providers

• email marketing platforms

These providers are only given the information they need to perform their services and are required to handle your data securely.

We do not sell your personal data.

How Long We Keep Your Data

We only keep your personal data for as long as necessary to:

• fulfil bookings and orders

• meet legal or accounting requirements

• manage ongoing communication, where appropriate

Marketing data is kept until you choose to unsubscribe.

Your Rights

Under UK data protection law, you have the right to:

• access the personal data we hold about you

• request correction of inaccurate data

• request deletion of your data in certain circumstances

• object to or restrict how your data is used

• withdraw consent for marketing at any time

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Keeping Your Data Secure

We take appropriate measures to protect your personal data and ensure it is stored securely.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Questions or Concerns

If you have any questions about this policy or how we use your data, please get in touch via the contact form on our website.